The writing is on the wall…
IoT has arrived, changing the way field service companies do business.
With the recent explosion in IoT devices, it’s now easier to turn a service into a data center — and some are already doing just that.
This is excellent news for consumers because it means more convenience and competition with providers and other firms within your industry.
1. The Ability to Remotely Monitor Field Service Vehicles and Workers
The growth of IoT has led to the development of remote monitoring solutions that allow field service companies to keep tabs on their vehicles and workers.
These systems can be deployed across several industries, but they are beneficial for those who operate in remote locations or have multiple sites.
For example, you might want to know if there is an emergency at one of your facilities or if one of your employees is having a problem with their vehicle. With these systems, you can monitor everything from maintenance issues to vehicle breakdowns and accidents.
2. The Use of IoT In Field Service Management Software
Field Service Software (FSS) is a software application that field service companies use to manage their customer relationships and operations. FSSs have replaced paper-based processes such as manuals, checklists, and job logs.
The emergence of the Internet of Things (IoT) has changed how we operate daily. The use of IoT to automate operations has become a norm, from smart homes to smart cities. The same applies to field service companies looking to improve their efficiency through automation.
With the help of IoT technology, field service companies can automate order processing, asset tracking, fleet management, and customer record management. These tasks can be done remotely via your mobile phone or laptop computer.
3. The Ability to Alert Technicians When a Job Is Completed or Needs Attention
One of the more exciting ways IoT can impact field service is by improving how technicians are notified about jobs.
This is especially indispensable for industries such as construction, where there are often many jobs at once, and not all workers have the same level of access to technology.
Using intelligent sensors on machinery will help technicians avoid injuries and accidents because it’s easier to know when something isn’t working correctly than someone telling them about it later.
Smart sensors also allow for better reporting of what equipment is used in each job, which can help contractors track down any problems that might arise later on.
4. Smart Sensors on Machinery Will Help Technicians Avoid Injuries and Accidents
The field service industry is rated amongst the most dangerous industries. For example, a recent report revealed that construction workers claimed $2.5 billion as compensation for work-related injuries in 2021.
The cost of equipment accidents is also crippling for SMEs, and it’s no wonder that many companies are evaluating ways to reduce field service risk factors.
One way they’re doing so is by installing intelligent sensors on machinery that can detect when there is an issue, such as a malfunction or injury. This will make it easier for technicians to identify the problems before they become serious injuries or worse.
For example, suppose a technician encounters a problem with one of the machines in your warehouse and realizes it needs to be taken apart. In that case, they could switch off the machine instead of taking it apart manually. This would prevent injury and save time as well as money.
5. Zero-Stock Inventory
In the field service industry, inventory management is one heck of a challenge. However, things are changing thanks to IoT technology, empowering businesses to maintain a zero-stock inventory with minimal effort. The device and applications connected as an IoT network automate inventory management without requiring human intervention. So, with dedicated IoT systems, your business won’t have to face the hassle of running out of stock or surplus inventory, leading to monetary losses.
6. Improved Work Efficiency
The IoT has the potential to improve work efficiency by allowing field service engineers to monitor and control equipment remotely. This is especially true for small businesses, those having limited resources. If a technician is on-site with their equipment and needs assistance, they can contact their supervisor or other technicians for help. If something goes wrong, the technician can also alert their IT department so that it can be fixed immediately.
The Bottom Line
IoT integration will streamline field service management and its customer satisfaction ratings. Also, companies that don’t adopt innovative measures to reduce costs and increase customer service will face lower profits and potentially lose customers. Of course, some companies can challenge this, but they can change the playing field with the right systems.
About the Company:
Bursys is a software technology consulting and development company based in Houston, TX with branch offices in Germany and India. Bursys partners with customers to deploy high quality technology solutions through the lens of trust, social responsibility, innovation and expertise. Its highly skilled global workforce provides strategy consulting, combined with unmatched software development and support services, to help businesses transform digitally.
Bursys is proud to be engaged with clients throughout North America, Europe, and Asia, leading them through the full cycle of digitization. This includes workflow automation through the use of Mobile Apps, Cloud based software applications, equipment/hardware IoT integration, and Machine Learning/AI. Bursys operates in multiple industries, with primary focus in Oil and Gas; Postal, eCommerce, Package & Logistics; and Finance/Payments.
Bursys has been engaged actively with projects involving migration of legacy applications to Cloud (AWS, Azure, Google), as well as designing and developing new Cloud based, dynamically scaling, application platforms. Our skills in DevOps on Amazon/Azure cloud, along with Docker/Kubernetes/Swarm, is unmatched. We continue to assist our customers with Cloud integrations, providing highly efficient and scalable designs, allowing our customers to save millions of dollars per year!
Bursys Specialises in the following fields :
Software Product Development, iOS Android, Cloud Development, Java / .NET, Microsoft, Big Data, Augmented Realty, Field Service Mobile, HSE Mobile App, Internet of Things IoT, Microsoft Silver Partner, Cloud Migration, DevOps, AWS, Azure, Machine Learning, Artificial Intelligence, Digital Transformation, Digitization, Analytics, Kafka, Data Engineering, Docker, Kubernetes, Software Consulting, Software Architecture, Enpterprise software, Angular, Ionic, React, Barcode Scanner, RFID Scanner, Node.js, Node Red, MQTT, Oil Field Service, Oil and Gas, Production Chemicals, Well Completion Chemicals, Postal, eCommerce, Package Distribution logistics, and Logistics.
Web : https://www.bursys.com/
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FieldEquip a Product from Bursys :
FieldEquip provides a seamless digital workflow experience between customers, field technicians, service providers, and equipment using advanced cloud technology. FieldEquip increases operational efficiency and addresses workforce skill gaps by placing all necessary field service information at the field technician’s fingertips, working online and offline to provide remote diagnostics and analysis capabilities.
Using the EquipConnect IoT edge gateway, FieldEquip uses real-time equipment diagnostics and performance data analytics to identify and initiate proactive and predictive maintenance measures. Machine Learning (ML) enabled data analytics provides artificial intelligence (AI) for field service operations.
FieldEquip empowers field service providers to build new revenue streams and business models for the future and keep track of service KPI’s. Asset owners will have real-time visibility into productivity, efficiency, inventory, and work order activity.
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